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If you cannot find the information you are looking for with reference to our help section, please select your library's contact information below.

Alabama State University

Cullman County Public Library System

Gadsden Public Library

Orange Beach Public Library

Public Library of Anniston-Calhoun County

Thomas B. Norton Public Library

In order to facilitate troubleshooting, please include the following information in your correspondence: 
  • Steps to reproduce the problem (in as much detail as possible)
  • Exact text of any error message (screen shots are helpful)
  • URL(s) of any error page(s) you encounter
  • Library card number
  • Title(s) of problem download(s)
  • Applicable software version (this information can typically be found under Help > About.)
  • Operating system (Windows Vista®, Windows® XP, Windows 98 SE, etc.)
  • Internet browser and version (Internet Explorer® 7.0, Firefox® 2.0, etc. In most browsers, find this under Help > About.)
  • If applicable, device type and operating system
   
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